Operational Decision-Making


PREAMBLE


We believe.....

  • an organization is more responsive to changing conditions if it is decentralized.
     
  • better decisions are made and implemented when the decision-making process is characterized by a high degree of participation.
     
  •  while either decentralization or participatory decision-making can exist in isolation, they do complement and enhance each other.
     
  • the overall quality and health of the organization and the quality of its decisions is strengthened when decentralization and participatory decision-making work together.
     
  • operational decision-making is at its best when the organization is decentralized and those affected have the opportunity to participate in the decision-making process.
     
  • The balance between the integrity of the larger organization and the autonomy of its units is dynamic and valued.


 


Decision-Making


Definition:


Participatory decision-making is a process in which persons other than the primary decision-maker play a role in shaping the decision.


Belief:

 

We believe those who are affected by a decision should have an opportunity to shape it.

 

Corollaries:

  • Expertise for good decisions exists at all levels in the organization.
     
  • Better decisions result when a broad spectrum of related interests is represented in the decision-making process.
     
  • Implementation is enhanced when those who implement are represented in the decision-making process.
     
  • Levels of satisfaction, feelings of personal empowerment, and professionalism are enhanced through participation.

Guidelines:

  • Decisions should be made as close to the implementation level as possible.
     
  • Participants in decision-making should include those with high interest, high expertise, and high responsibility.
     
  • Decisions must be consistent with stated district mission, values, parameters and goals.
     
  • Those with authority to make a decision can expect to be held accountable, and with rare exception, are participants in the process.
     
  • The particular participatory process should be understood in advance.

Examples of shared decision-making processes include:

  • A group representative of expertise, responsibility, and implementation reaches consensus.
     
  • The decision-maker listens with openness to those affected prior to making the decision.
     
  • A proposal is drafted by an individual or by a representative group, offered for reaction to a larger group, refined and published by the original group or person.


Low levels of participation in decision-making can be justified when:

  • legal requirements are imposed
     
  • Board policy or directives are imposed
     
  • urgent timelines are imposed
     
  • expertise and/or scope of impact are narrow